All Sales Are Final

Due to the nature of our products, we do not accept returns or offer refunds on opened items.
Please make sure to review your order carefully before completing your purchase.

Age Verification

You must be 21 or older to place an order.
By purchasing, you confirm that you meet the legal age requirement.
We may use third-party services to verify age and identity.

Order Cancelation

All order cancellations are subject to a 15% fee, deducted from the original total.
Requests must be made before the order ships.
Once an order is fulfilled or in transit, it cannot be canceled.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@hazyshrumz.com within 7 days of delivery.
Include your order number and a photo of the issue, and we’ll work quickly to resolve it.

Lost Packages

We are not responsible for lost or stolen packages marked as delivered by the carrier.
If this happens, please reach out to the carrier directly. For additional help, feel free to contact our team.

Need Help?

We're here to assist you.
For any questions about your order or these policies, email us at
support@hazyshrumz.com.